Honestly, I have to say that most of the time Metro North is dead wrong. During this past winter, one of the harshest winter&#039;s we&#039;ve seen in a long time, they touted their new trains in a front-page story i think in the Register. This was while leaving their commuters in the cold without any information on some of the snowiest and worst days of the year. In general their policies are a joke, and they show no appreciation for the paying commuters who ride the train day in and day out. If you tell a conductor that you lost your train pass they get pissed off at you as if you did it because you enjoy losing things and just wanted to get them mad. Usually conductors show absolutely no empathy for their passengers, so why should passengers feel any differently toward the conductors? Metro North honestly creates the most foul environment possible and expects commuters to be excited to ride their trains and respect the conductors&#039; authority.

Just because of their history of being completely incompetent, I would say the conductors at Metro North deserved this. They probably barely graduated high school or dropped out... the woman is right, screw them. I recently went to their headquarters in Metro North and it was like visiting a factory of happless gnomes.