The guy racing up the Fairfield platform this morning, pounding on the train door, yelling to open the *#%&amp; door? Me. The guy standing there like an idiot watching the train pull away, not knowing when the next train was coming? Me.
I have been tolerant of Metro-North&#039;s struggles during these epic storms - until this morning. The track assignments were switched - NY bound on the south side, NH bound on the north. Plenty of announcements, no problem. Until the track assignments were switched back with no notice, leaving me on the north side watching my train arrive on the other side.
So I started running, up the steep icy stairs and down the other side. And there I stood on the platform, frozen rain falling and watching the train pull away.
Metro-North, please communicate better. You eliminated station jobs and spent tens of thousands of dollars on electronic signs that most of the time tell the date - the most useless information for a commuter. We understand there will be delays, but a lack of basic communication when we need it the most leads us to believe that Metro-North is running off the rails.