What I don&#039;t understand is how we are using equipment that breaks down in winter weather. We live in the northeast! Winter happens every year.. The MTA should be prepared for it. Snow is not new to this region. 

I think I would be more understanding if I was not spending $400/month &amp; at least 3 hours a day commuting. It would be easier if they would communicate true status updates. All trains running 20 - 30 minutes late is not good service. Just be honest so we can plan accordingly. 

I boarded the 11:22pm train out of GCT on 12/26. We were told it would leave and run on time. Then they combined it with the 11:40pm that did not make it past Pelham. We were transferred to the last train out of NYC and got to Stamford after 4am. I would have stayed in NYC if they told us the trains were having issues. There was a disabled train at Pelham which blocked all trains leaving NYC.  They knew about it but still punched our tickets and lied to our faces.