Bravo to the conductor who conducted herself with restraint and dignity and true class.  The passenger&#039;s comments were implicitly racist, as in &quot;who are you uneducated black woman to tell me what to do.&quot;  We should all be grateful for the conductor&#039;s personal grace and whatever training she had to defuse such potentially incendiary situations.  Harvard and Yale and the like need to be careful about who they admit.  Maybe it&#039;s time to ditch the Common Application and bring back interviews, which might have weeded out a poor-spirited and close-minded alumna who gives them a bad name.